Unannounced FDA Inspections 2017-2018: Navigating Cultural Differences: 2-Day In-Person Seminar

By: Warford Reaney, Consultant and Mentor
Coming soon.. Please contact customer care for new schedule

Course Description:

Three modules for success:

  • FDA: Expectations for Ethics, Law and Transparency
  • Data Integrity Reality: Detect; Panic; Investigate; Report and Fix
  • 4 Dominos: Procedures; Investigation; OOS & CAPA

FDA unannounced inspections today are only as far away as a terrifying call from the main gate. Gone are the days a few weeks of concentrated effort to clean up documents before the inspectors arrive would suffice.

OMG! The stakes could not be higher… think of the BLACK EYE that a Warning Letter brings… it CRASHES your stock price… send your customers RUNNING to COMPETITORS… ceases all forward movement on ANDA filings… COST tens of CRORE to fix and takes TWO or more YEARS to come clean with the FDA.

In GMP Business it is the least of things that can have the greatest impact. Small errors, undisciplined behavior, “best of intention” thinking has killed companies.

FDA’s perspective: Pure Data = Pure Drug. Data without Integrity = ADULTERATION

Course: Practical no-nonsense two-day course will prepare you, your management and departmental staff to understand how American investigators think and how to focus on the big ticket items that end in Warning Letter.

We need the below information to serve you better

Simple Logic to take the course:

  • Vehicle insurance:
    • Cost: ~ 2 % value of vehicle per year
    • Accident Occurrence: Unlikely
  • Inspection Readiness Training:
    • Cost: ~ 0.05% value of annual revenues to send (5) people to this (2) day course
    • Inspection Occurrence: Certainty

Learning Objectives:

Upon completing this course participants should learn:

  • Module 1: USFDA/EU: Expectations for Ethics, Law and Transparency
    • Understand the history and expectations for compliance from US & EU regulators in inspection
    • Understand the vocabulary of inspection and how Inspectors use odd questions to verify the truth of statements

    Years of Warning Letters, Import Alerts, Rescinded GMP Certification, Drug Withdrawals and Unannounced Inspections have dropped many companies into huge financial losses, market retreat and sometimes forced liquidation. Business strategy, product pipeline and hard work can be wiped out in a few days of unexpected findings, cross-cultural misunderstanding and misaligned expectations. Key to inspection success is having a complete understanding of the expectations of regulators.

    This module brings years of research into simple terms to explain the thinking, bias and rationale of the DIFFERENT approaches US and EU inspectors have to inspection; provide a clear path through the laws that effect sourcing, manufacturing, testing and marketing drugs; and specific expectations that US and EU regulators have for transparency at all levels of data generation, recording and communication. Included in this module are some unexpected “do’s” and “don’ts” that are based on cultural norms in the US and EU.

  • Module 2: Data Integrity Reality: Detect; Panic; Investigate; Report and Fix
    • The vocabulary and the laws regarding Data Integrity
    • Where DI occurs and how to detect it
    • Why DI errors occur
    • The Role and Importance of Management lower the risk of DI errors
    • Difference between Human Error, Ethical Mistakes and Fraudulent Behavior
    • How language can influence compliant / non-compliant behavior
    • Simple Steps to Take if a DI problem is found
    • How to develop a CAPA to resolve past and prevent future DI errors
    • How to best report DI errors to the regulators
    • How to best handle and present known DI errors for an inspection
    • How to best handle and manage communication if an unknown DI error arises during an inspection

    Data Integrity Warning Letters have had a huge impact on India Pharmaceutical and CRO companies for the last couple of years. The problem is found in different ways in almost every company and has been the focus of US and EU regulators for several years. The response to DI problems by regulators is swift and severe.

    This module brings clear understanding of not only what Data Integrity is, but where to find it, how to detect it, what to immediately do when it is discovered, how to communicate with regulators and through CAPA how to fix it. Included is are (3) specific case studies that demonstrate how best of intentions, human error and ethical behavior can lead to severe data integrity non-compliance.

  • Module 3: Four (483) Dominos: Procedures; Investigation; OOS & CAPA
    • Main compliance problems with procedures
    • Main compliance issues with training on procedures
    • Understand how to reduce bias while improving the approach to Investigation
    • Learn about the tools of investigation and where to apply them
    • Understand the difference and roles of both Risk Analysis and Impact Assessment in Investigation
    • OOS as a system and an event
    • Main compliance problems with OOS and OOS investigation
    • Understand the vocabulary & differences between the “CAPA System” and “a CAPA”
    • Learn what GMP transactional mapping is and how to apply it to investigation
    • Learn the difference between the signals of an event and True Root Cause
    • Learn the importance of Justification in Investigation, OOS and CAPA
    • How to prepare and present the Investigation and CAPA program to investigators during an inspection

    More than half of all FDA Observations are captured in the (4) areas of: Inadequate or missing procedures; poor or inadequate investigation; and poor or lack of Laboratory Controls.

    These topics will be covered in-depth from the point of view of the US and EU inspector such that you will be able to determine on your own if you have any gaps in your existing systems. In addition, this course will also provide the correct approach and tools to use with regulators in the event any of these dominos should fall at your plant.

    The following are included in this module:

    • “Inadequate Procedures” Risk: Examples of what is missing from SOPs and documents; logical hierarchy of documents from Level 1 Policies to shop floor Work Instructions; typical Lab Procedure gaps for Specifications, Test Methods, Validations, Record Keeping; how to stay out of inspection trouble with Procedures.
    • “Inadequate Investigation” Risk: What it is; Level 1 vs Level 2; Event reporting and approach to Investigation; Problem Statement Development; quick Risk measure & escalation; Level 1 justification and Corrective Actions.
    • OOS Risk (“Inadequate Lab Controls”): Significance of OOS as a Quality System; why inspectors focus on OOS; recent WL observations for Invalidated OOS and how to come out of trouble; investigation requirements for OOS; RCA and OOS; human error and OOS.
    • CAPA Risk (the “hidden” Quality System): What is the CAPA System; Regulatory expectations for CAPA; escalation to Level 2 investigation (non-Lab); uses and reporting of CAPAs; proper use of Risk Analysis and Impact Assessment; Regulatory Requirements for and Effective Data Mining; Root Cause Analysis; Transactional Mapping; solution development, Design of Experiment (DOE) and Null Hypothesis; Selecting effective milestones for monitoring efficacy; how to get out and stay out of trouble with CAPA.

Who will Benefit:

This course is designed for people throughout the GMP Operations with special emphasis for Middle Management, Decision Makers who affect Quality and both the QC / QA Units.

  • Executive Management and Senior Quality Managers
  • Quality Professionals
  • Regulatory Professionals
  • Compliance Professionals
  • Production Managers, Supervisors and Senior Operators
  • Manufacturing Engineers
  • Warehouse Managers, Supervisors and Senior Personnel
  • Calibration, Preventive Maintenance and Production Engineers
  • Process and Department Owners
  • Quality Engineers
  • Quality Auditors
  • Deviation & CAPA System Personnel
  • Compliance Personnel
  • Designated Investigators and Process Improvement Personnel

Course Outline

Day One (8:30 AM - 4:30 PM)

  • 08:30 AM – 09:00 AM Registration
  • 09.00 AM: Session Start
  • Introduction to 2-day event
  • Module 1: FDA: Expectations for Ethics, Law and Transparency
    • History and the Role of Ethics and the Law in US Pharma
    • American vs European approach to GMPs & the impact of ICH
    • Regulatory requirements and the inspector’s expectations
    • Cultural Do’s and Don’ts (how normal behavior can be severely misunderstood)
    • What you should be ready for when the FDA knocks at the door for an Unannounced Inspection!
    • Future inspection expectation trends and the next big Warning Letter problem with personnel
    • Questions
  • GMP Awareness Exercise
  • Module 2: Data Integrity Reality: Detect; Panic; Investigate; Report and Fix
    • Brief history and the Laws of Data Integrity
    • What is Human Error? What is an Ethical Error?
    • Case Study 1: Why Data Integrity in India is complicated & the role of many cultures
    • Brass Tacks: Who does it and where to find DI Issues
    • Case Study 2: When personal ethics overwhelm compliance
    • Simple Plan of Action if you find DI Issues
    • Case Study 3: When Data Integrity is actually Fraudulent
    • How to report and communicate DI issues with regulators
    • How to Fix DI issues!
    • Questions
Day TWo (8:30 AM – 4:30 PM)

  • Recap of Day 1
  • Module 3: (4) Inspection Dominos: Procedures; Investigation; OOS & CAPA
    • Part 1: “Inadequate Procedures”
      • Why Procedures are the dominant observation
      • How are Procedures “inadequate?
      • How to assess existing and improve Procedures
      • How to develop a new procedure that is compliant
      • How to ensure that Training on Procedures is effective?
      • How to handle Procedure Questions in an Inspection
      • Questions
    • Part 2: “Inadequate Investigation, OOS & CAPA”
      • When something goes wrong
      • Activities that become Events and Vocabulary of Investigation & CAPA
      • How are Investigations “inadequate?
      • Lifecycle of Optimal Level 1 Investigation
      • Event Characterization Techniques
      • Lifecycle of Optimal Level 2 Investigation & Root Cause Analysis
      • CAPA the “System” and CAPA the “process”
      • Proper tools and use for Risk Analysis and Impact Assessment
      • Solution development, DOE and proving solutions are effective?
      • How to handle Investigation, OOS and CAPA questions during an inspection
      • Case Study 4: Customer Compliant: Patient found a small Purple Tablet in a Bottle of large White Tablets
      • Case Study 5: Media Fill Failure Investigation (Successful use of Transactional Mapping)
      • Questions

Meet Your Instructor

Warford Reaney
Warford Reaney
Consultant and Mentor

Mr. Reaney has over twenty-five years’ experience in building, developing and managing teams to solve complex technical, regulatory, compliance and business challenges. His broad knowledge includes serving in Executive and Quality Management for multi-national corporations, biopharma start-ups and established pharmaceutical enterprises. Years of direct hands on involvement provide specific abilities to assist life science companies who serve or are entering the US/EU markets to achieve their technical, quality, product and financial goals within a context of good science and FDA / EU compliance. His frequent interaction with the USFDA enables him to assist manufacturers to meet the most current regulatory expectations.

Mr. Reaney has spent many years in India immersed in the diverse cultures and unique ways of business: As a teenager, he lived for several years with his parents in Hyderabad when his father worked for UNDP introducing technology for the nascent Indian Sponge Iron industry; after his university studies, he returned to India on a Fulbright Scholarship for two years; then in 2007, he and his wife moved to Indian and have been working with and mentoring Indian, US & EU companies who have operations in India and abroad for GMP manufacturing of API, OSD and Parenteral Formulations and for Biotech manufacturing.

Register Online

Register Online

Get the Invitation
Pre-Register yourself and get the official Invite when venue and dates are announced for this seminar.
Call here to register +1-1-888-771-6965 or email at editor@grcseminars.com

Group Registrations

Send Your Team for Maximum Benefit Get your team up to speed!

Significant tuition discounts are available for teams of two or more from the same company. You must register at the same time and provide a single payment to take advantage of the discount.

  • 2 Attendees
  • 3 to 6 Attendees
  • 7 to 10 Attendees
  • 10+ Attendees
  • -
  • -
  • -
  • -
  • Get 10% off
  • Get 20% off
  • Get 25% off
  • Get 30% off
Call Toll Free +1-1-888-771-6965 if you have any queries.

Register by Wire Transfer

If you wish to pay by wire transfer: Please call us at
Toll Free +1-1-888-771-6965

Download Registration Form

Yes, I want to attend "Unannounced FDA Inspections 2017-2018: Navigating Cultural Differences: 2-Day In-Person Seminar"
Click here to Download Registration Form
If you are paying by check:
Checks should be payable to MetricStream Inc. (our parent company). and mailed to:
2479 East Bayshore Road, Suite 260
Palo Alto, CA 94303

Terms & Conditions to register for the Seminar/Conference/Event

Your Registration for the seminar is subject to following terms and conditions. If you need any clarification before registering for this seminar please call us @ +1-888-771-6965 or email us @ editor@grcseminars.com


Payment is required before 2 days of the date of the conference. We accept American Express, Visa and MasterCard. Make checks payable to MetricStream Inc. ( our parent company)

Cancellations and Substitutions:

Written cancellations through fax or email (from the person who has registered for this conference) received at least 10 calendar days prior to the start date of the event will receive a refund — less a $75 administration fee. No cancellations will be accepted — nor refunds issued — within 10 calendar days from the start date of the event.

On request by email or fax (before the seminar) a credit for the amount paid minus administration fees ($75) will be transferred to any future GRC Seminars event and a credit note will be issued.

Substitutions may be made at any time. No-shows will be charged the full amount.

We discourage onsite registrations, however if you wish to register onsite payment to happen through credit card immediately or check to be submitted onsite. Conference material will be given on the spot if it is available after distributing to other attendees. In case it is not available we will send the material after the conference is over.

In the event GRC Seminars cancels the seminar, GRC Seminars is not responsible for any airfare, hotel, other costs or losses incurred by registrants. Some topics and speakers may be subject to change without notice.

Attendance confirmation and Documents to carry to the seminar venue:

After we receive the payment from the registered attendee an electronic event pass will be sent to the email address associated with the registrant before 5 working days from the seminar date. Please bring the pass to the venue of the event.

Conference photograph / video:

By registering and attending GRC Seminars conference you agree to have your photographs or videos taken at the conference venue and you do not have any objections to use these photos and videos by GRC Seminars for marketing, archiving or any other conference related activities. You agree to release GRC Seminars for any kind of claims arising out of copyright or privacy violations.

Media Partners

If you wish to partner with us for this event please contact us: partner@grcseminars.com or call us: +1-888-771-6965.
Media Partner Benefits
  • Logo and company data on the event website.
  • Logo on the conference material distributed during the conference.
  • Media Partner’s brochure distributed along with conference material.
  • Logo on all the mailings before and after the event.
  • 10% discount to media partner's subscribers.
Media Partner to do
  • Banner (min 728x90 or 468x60) on the Media Partner website.
  • Insertion of the event in the event calendar, both printed and/or online.
  • Announcement article of the conference on the Magazine and/or Website.
  • Dedicated email blast to all subscribers of Media Partner.
  • Article on the Magazine and/or Website after the conference.

Coming Soon..