“In any business endeavor, if you don’t know exactly what to do or how to do something, it gets complicated really fast- and you waste a lot of time and money.”Joan Pastor, PhD
A number of different approaches to risk assessment have been developed, yet companies face challenges in deciding which approach to take: a method that brings benefits to one may not be good enough for another. An important part of assessing risk and the effectiveness of controls is knowing exactly how to maximize the power of business, strategic, IT, operation, financial, assurance, tangible and intangible processes. Efficient and effective processes are the lifeblood of an organization. Research shows that 95% of people in any organization want to do well, but 95% of the processes in an organization are the key cause for an organization’s failure due to certain specific bad risks and deliberate fraud and wrongdoing. This concrete, hands-on, applications-focused two day program has consistently been one of the most popular courses in the world for the audit, risk management and finance professions or anyone who is trying to gather, prioritize and analyze the real threats to the business, and controls that will really work. Dr. Joan Pastor collaborated originally with several large telephone companies in the US to develop this course, and it has been continually updated as issues related to Governance, Risk and Compliance (GRC), Fraud, ERM and Risk Assessment, and the impact of IT to organizational systems evolve. There are a number of things that will make this course extremely useful and very different from any other training you have had in this area so far. These include:
- Focusing on getting the information from all levels of the workforce. In other words, from your Executive Committee and Board of Directors to any function in your organization, the information- and the analysis and decisions- will come from them, not you. Of course, you will actually have a strong influence, but in such a way that they will welcome your input and want your expertise.
- Learning how to conduct Fraud and Risk Organizational Assessments (FROA) at the executive and/or management levels (usually your most resistant people) of your organization and vastly increasing your influence with these people;
- Teaching the elusive concepts of risk, controls, residual risk, root cause analysis and so much more in such a concrete and easy to understand way that your clients finally completely understand it, really and truly understands how this information is great value to their own work, and want to tell you real (potential) risks and fraud;
- How to design and use questionnaires (and when NOT to use them) so that you get accurate information you can apply in numerous ways;
- Learning hundreds of strategies for influencing others, gaining “buy-in” to changes your clients need to make and for developing a truly collaborative relationship. You can, and will, be able to change what is often an adversarial relationship (or a disinterested party) into a true working relationship that benefits the whole company.
- Finally, you will learn the best and only way to develop, document and analyze-at the root cause level- process maps, and it will be much easier, much more fun, and take much less time than whatever you are currently doing.
- Worked as the head facilitator for the National Security Agency.
- Facilitated off-sites with all the intelligence agencies of the Dept. of Defense as well as representatives from the White House under the Clinton Administration.
- Trained FBI professionals and police departments on white collar criminal and fraud interviewing skills.
- Opening keynoter for the Association of Certified Fraud Examiners
- A core commentator on webinars, teleseminars and television for the AICPA, BRISK, and talk shows.
- Facilitated many off-sites with executive teams from a number of private and public companies in numerous countries.
- Recently she was awarded the Gallery of Success, by her alma mater Temple University in Philadelphia, PA.
This highly interactive course has been held up as a “best practice” for learning how to gather the best and most accurate information for risk and fraud programs. It is especially useful for service industries and overcomes the limitations that “lean” approaches sometimes have. Attendees will discover a lot more information about how your organization actually operates, what processes are vulnerable- whether financial, operational or regulatory- and will find your clients motivated to incorporate continuous improvement skills into their own work. Attendees will leave with concrete tools, a step-by-step process for gathering, analyzing and applying the information, vastly increased confidence in your ability to both lead and collaborate with others and most important, concrete, real-time information that just might allow you to catch fraud and critical risks before they have caused too much damage.
- Learn how to identify fraud and significant risks related to any business function through your clients’ eyes and assess the existence and strength of controls against the fraud or risk exposure.
- Learn why “narratives,” flowcharting software and most traditional flowcharting techniques do NOT work for risk analysis, and how to use the copyrighted © JPA Top Down Risk Analysis Mapping Process to get to the real processes, procedures, risks and controls.
- Learn how work diagrams, parallel flowcharts, critical pathing and mapping symbols fit in.
- Learn C-E diagramming and another tool to get to “root cause” vulnerabilities, and how to map controls to root cause analysis.
- Learn how to incorporate residual risk, inherent risk and current risk into your model.
- Questionnaires: Likert scales, Thornton forced-choice responding procedures, and designing questionnaires that are valid and reliable.
- Learn how to gain “buy-in” from others to new ideas you want them to consider and changes you need them to make.
- Learn critical facilitation tools and techniques for getting the best quality information.
- Learn the best process for both gathering and distributing risk and fraud information to the highest levels in your organization.
- Learn how and why processes and procedures become so problematic, and how to create processes that really work, and really achieve the outcomes they were meant to accomplish.
- Learn how to communicate technical concepts that are hard for the average person, including executives, to understand in such a manner that gains their buy in.
- Learn the signs and “red flags” by analyzing organizational systems that indicate an increased chance of unmitigated risk and current fraud.
- Obtain a special overview on white collar criminals, how they think, and how to apply that information to your fraud and risk programs.
Who will Benefit:
This course is designed for anyone who wants to learn how to obtain real current and potential frauds and risks in their company or function, or who wants to teach others how to analyze their own processes, risks, potential frauds and controls in order to more quickly reach their goals as well as increase their efficiency and effectiveness. The following personnel will benefit from attending the course:
- Internal and External Auditors
- Regulatory & Compliance Personnel
- Fraud Managers
- Company Executives
- Finance and Accounting Management
- Risk Managers
- Internal Control Professionals
We are registered with and adhere to the Statement on Standards for Continuing Professional Education programs of the National Registry of CPE Sponsors. Our registration number is 109066. Please check with the governing body of your license and state for specific CPE requirements. Grievances may be forwarded to the company at Ph: 650 620 3961; email: firstname.lastname@example.org. Grievances may also be forwarded to the National Registry of CPE Sponsors-NASBA, 150 Fourth Avenue North, Suite 700, Nashville, TN 37219-2417, 615-880-4200, www.nasba.org, e-mail email@example.com.